Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to resinhorology@gmail.com.
Filter by Topic
All
- All
- Pre Sale Questions
Need Help?
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
Pre Sale Questions
Q: “How do I place an order?”
To place an order, add desired items to your cart and proceed to checkout.
Q: “What payment methods do you accept?”
Our payment method is cash on delivery(COD).
Q: “What is your return policy?”
Our return policy allows exchanges for damaged or wrong products within 24 hours of receiving the order
Q: “How long will it take for my order to arrive?”
Delivery times vary; your order should arrive within the estimated timeframe provided during checkout.
Q: “What should I do if I receive a damaged item?”
If you receive a damaged item, contact our customer support for assistance.
Q: “How do I contact customer support?”
For customer support, reach out to us via email or phone
Q: “What is your privacy policy?”
Our privacy policy safeguards your personal information and ensures confidentiality.